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© 2026 ReportCardComments.org | Powered by Kriterix AI. | Privacy: No student data is stored permanently.

Privacy Policy

Our commitment to protecting your privacy and safeguarding student data

2026/01/21

Privacy Policy Summary

Effective Date: January 21, 2026
Last Updated: January 21, 2026

At Kriterix (operating ReportCardComments.org), we take privacy seriously—especially when it comes to student data. Here's what you need to know:

  • ✅ We do not store student names or personally identifiable information (PII).
  • ✅ Student input data is retained for a maximum of 30 days, then permanently deleted.
  • ✅ Student data is NEVER used to train AI models.
  • ✅ We do not sell your data to third parties or use it for advertising.
  • ✅ We are committed to FERPA compliance for educational institutions.

Full Privacy Policy

Welcome to Kriterix, operated by ReportCardComments.org ("we," "us," or "our"). We provide teachers and educators with AI-powered tools to generate professional report card comments through our website and services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our Services.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect

1.1 Information You Provide Directly

When you create an account or use our Services, we may collect:

  • Account Information: First and last name, email address, school or organization name, and password (encrypted).
  • Profile Information: Optional profile picture or preferences you choose to provide.
  • Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store complete credit card numbers.
  • Contact Inquiries: If you email us at support@reportcardcomments.org, we collect your name, email address, and the content of your message.

1.2 Student-Related Data (Not Stored Permanently)

When you use our AI report card generator, you may input:

  • Grade level
  • Student pronouns
  • Areas of strength
  • Areas for growth

Important: We do NOT collect or store:

  • ❌ Student names
  • ❌ Student ID numbers
  • ❌ Any other personally identifiable student information

Data Retention: All student-related input data (grade level, pronouns, strengths, weaknesses) is processed through our AI provider and retained for a maximum of 30 days solely for abuse monitoring, after which it is permanently deleted. Free users' generated comments are not saved. Pro users may save generated comments in their account history, which they can delete at any time.

1.3 Technical Information Collected Automatically

Our servers automatically collect certain technical data:

  • Device Information: Browser type, operating system, IP address (which may indicate general location), and device identifiers.
  • Usage Data: Pages visited, time spent on pages, clickstream data, and features used.
  • Log Files: Timestamps of visits and access patterns.

This technical data is used in aggregate form for analytics and cannot reasonably identify you unless you have created an account.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Strictly Necessary Cookies: Required for authentication, session management, and core functionality. These cannot be disabled.
  • Performance Cookies: Help us measure site performance and improve user experience (e.g., Google Analytics).
  • Functional Cookies: Enable personalized features like theme preferences.

You may disable non-essential cookies through your browser settings, though some features may not function properly.


2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide AI-generated report card comments and maintain your account.
  • Account Management: To create and secure your account, process payments, and manage credits.
  • Customer Support: To respond to inquiries and provide technical assistance.
  • Service Improvement: To analyze usage patterns and improve our AI models and user experience.
  • Communications: To send account-related notifications, service updates, and optional newsletters (you may opt out).
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.
  • Security: To detect and prevent fraud, abuse, or security incidents.

No AI Training on Student Data: We do NOT use any student-related input or generated comments to train our AI models. Our AI providers (including Replicate and Deepseek) are contractually prohibited from using your data for model training purposes.


3. How We Share Your Information

We do NOT sell your personal information to third parties. We may share your information only in the following limited circumstances:

3.1 Service Providers

We engage trusted third-party service providers to support our Services:

  • Payment Processors: Stripe processes payments on our behalf.
  • AI Providers: Replicate, Deepseek, and other AI APIs process comment generation requests. They retain data for a maximum of 30 days for abuse monitoring, then permanently delete it.
  • Cloud Hosting: Cloudflare (for hosting and storage) and other infrastructure providers.
  • Analytics Tools: Google Analytics (in aggregate, anonymized form).

All service providers are contractually required to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by:

  • Law enforcement or government authorities (e.g., court orders, subpoenas).
  • Legal obligations to protect our rights, safety, or property.
  • Investigations of fraud, security breaches, or violations of our Terms of Service.

3.3 Business Transfers

If Kriterix is involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.


4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is transmitted via HTTPS (SSL/TLS encryption).
  • Access Controls: Only authorized personnel have access to personal data, on a need-to-know basis.
  • Secure Storage: Passwords are hashed and encrypted. Payment information is handled exclusively by PCI-compliant processors (Stripe).
  • Regular Audits: We conduct periodic security reviews to identify and address vulnerabilities.

Despite our best efforts, no system is 100% secure. If you create an account, you are responsible for keeping your login credentials confidential.


5. Data Retention

  • Account Information: Retained for as long as your account is active, or as needed to provide Services.
  • Student Input Data: Retained for a maximum of 30 days, then permanently deleted (unless required by law to retain longer).
  • Generated Comments (Free Users): Not saved.
  • Generated Comments (Pro Users): Saved in your account history until you delete them or close your account.
  • Log Files and Analytics: Retained in aggregate form for up to 12 months for security and service improvement purposes.

When you delete your account, we will delete your personal information from active databases within 30 days, though some data may persist in backups for a limited time for legal or operational reasons.


6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your account and personal data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing emails by clicking "unsubscribe" in any email or contacting us.
  • Data Portability: Request a copy of your data in a machine-readable format (where applicable).

To exercise these rights, email us at support@reportcardcomments.org. We will respond within 30 days (or sooner if required by law).

Note: We may require verification of your identity before processing your request.


7. FERPA Compliance (For Educational Institutions)

If you are a teacher or school using our Services in an educational setting, we recognize that certain student data may be protected under the Family Educational Rights and Privacy Act (FERPA).

We commit to:

  • Acting as a "school official" under FERPA when processing data on behalf of educational institutions.
  • Not disclosing student data to unauthorized third parties.
  • Allowing schools to review and correct student data upon request.
  • Deleting student data when no longer needed for educational purposes (maximum 30 days).

Schools retain control over student data. If you have questions about how your school handles data, please contact your school administrator.


8. Children's Privacy

Our Services are designed for use by teachers and educators, not directly by children under 13. We do not knowingly collect personal information from children under 13 without parental or school consent.

If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately. If you believe we have collected such information, contact us at support@reportcardcomments.org.


9. Third-Party Links

Our Services may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.


10. International Data Transfers

Our Services are primarily intended for users in the United States and Europe. If you access our Services from outside these regions, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using our Services, you consent to the transfer of your information to the United States.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Notify you via email or a prominent notice on our website (for significant changes).

Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@reportcardcomments.org
Website: https://reportcardcomments.org
Mailing Address: (If applicable, add physical address here)

We are committed to protecting your privacy and will respond to your inquiries promptly.


Summary of Key Privacy Commitments

CommitmentDetails
No Student PII StoredWe do not collect or store student names, IDs, or other identifiable information.
30-Day Data RetentionAll student input data is deleted within 30 days.
No AI Training on Student DataStudent data is NEVER used to train AI models.
No Data SalesWe do not sell your information to third parties.
FERPA CompliantWe act as a school official and comply with FERPA requirements.
Secure & EncryptedAll data is transmitted via HTTPS and stored securely.
User ControlYou can access, correct, or delete your data at any time.

Thank you for trusting Kriterix with your report card writing needs. Your privacy and the confidentiality of student information are our top priorities.